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Privacy policy

We are pleased about your interest in our website. The protection of your privacy is very important to us. In the following we inform you in detail about the handling of your data.

Responsible person

The person responsible for this website is Georg Fischer GmbH (Heideweg 28, 87727 Babenhausen, Germany) Further information about the company can be found in our imprint.

Storage of access data in server log files

You can visit our websites without giving any personal information. We only store access data in so-called server log files, such as the name of the requested file, date and time of the request, transferred data volume and the requesting provider. These data are evaluated exclusively to ensure the trouble-free operation of the site and to improve our offer and do not allow us to draw any conclusions about your person.

Data collection and use for contract processing and when opening a customer account

We collect personal data when you voluntarily provide us with this information in the context of your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. Which data is collected can be seen from the respective input forms. We use the data you provide us with to process the contract and your enquiries. After complete processing of the contract or deletion of your customer account, your data will be blocked for further use and deleted after the expiry of the tax and commercial law retention periods, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are legally permitted and about which we inform you below. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or by using a function in the customer account that is provided for this purpose.

Data transfer for contract fulfilment

For the fulfilment of the contract, we pass on your data to the shipping company commissioned with the delivery, as far as this is necessary for the delivery of ordered goods. For the processing of payments, we pass on the necessary payment data to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the payment service selected by you in the ordering process.
Transactions made via the payment service provider PayPal are subject to the PayPal data protection declaration.

Use of data when registering for the e-mail newsletter

If you register for our newsletter, we will use the data required for this purpose or separately provided by you to send you our e-mail newsletter on a regular basis. You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or by clicking on the link provided for this purpose in the newsletter.

Use of data for postal advertising and your right of objection

In addition, we reserve the right to store your first and last name, your postal address and - insofar as we have received this additional information from you in the course of the contractual relationship - your title, academic degree, year of birth and your professional, industry or business designation in summarized lists and to use them for our own and third-party advertising purposes, e.g. for sending interesting offers and information on our products by post. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described below.

Credit assessment and scoring

In so far as you have given us your express consent to do so, we reserve the right to obtain identity and credit information from service companies (credit agencies) specialising in this field. For this purpose, we will transfer your personal data required for a credit assessment to the following company(ies):

CRIF GmbH, Dessauerstrasse 9, 80992 Munich

InFoScore Consumer Data GmbH, Rheinstrasse 99, 76532 Baden-Baden

We transmit your data (name, address and, if applicable, date of birth) for the purpose of credit assessment. The legal basis for these transmissions is Article 6 paragraph 1 letter b and Article 6 paragraph 1 letter f of the DSGVO. Transmissions on the basis of these provisions may only take place to the extent that this is necessary to safeguard the legitimate interests of our company or third parties and does not outweigh the interests of the fundamental rights and freedoms of the person concerned, which require the protection of personal data. Detailed information on the ICD within the meaning of Art. 14 of the European Data Protection Regulation ("EU DSGVO"), i.e. information on the business purpose, the purposes of data storage, the data recipients, the right to self-disclosure, the right to deletion or correction, etc. can be found at the following Link.

Payment with Klarna

In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice .

Use of cookies

To make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted again after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your terminal device and enable us to recognise your browser the next time you visit us (persistent cookies). You can set your browser to inform you when cookies are set and to decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of our website may be limited.

Conversion measurement with the visitor action pixel of Facebook

With your consent, we use the "visitor action pixel" of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") within our Internet presence. This allows us to track users' actions after they have seen or clicked on a Facebook advertisement. This allows us to measure the effectiveness of Facebook Ads for statistical and market research purposes. The data collected in this way is anonymous to us, which means we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which we will inform you about according to our state of knowledge. Facebook can link this data to your Facebook account and also use it for its own advertising purposes, in accordance with Facebook's data usage guidelines: https://www.facebook.com/about/privacy/ . You can enable Facebook and its partners to place advertisements on and outside of Facebook. A cookie may also be stored on your computer for these purposes. This consent may only be given by users who are older than 13 years of age. If you are younger, please ask your legal guardian for advice. Please click here if you wish to withdraw your consent: Revoke consent.

Data security

Your payment data will be encrypted (SSL encryption) during the ordering process and transmitted over the Internet. We secure our website and other systems by technical and organizational measures against loss, destruction, access, modification and distribution of your data by unauthorized persons. You should always treat your access information confidentially and close the browser window when you have finished communicating with us, especially if you share the computer with others.

Use of Google Analytics for web analysis

This website uses Google Analytics, a web analysis service of Google Inc. (www.google.de). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, in the event that IP anonymisation is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before this happens. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the Internet. The IP address transmitted by your browser within the framework of Google Analytics is not combined with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading a browser plugin.

Integration of the Trusted Shop Trustbadge

When the Trustbadge is called, the web server automatically saves a so-called server log file, which contains e.g. your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call. This access data is not evaluated and is automatically overwritten no later than seven days after the end of your visit to the site.
Further personal data is only transmitted to Trusted Shops if you decide to use Trusted Shops products after completing an order or if you have already registered for use. In this case the contractual agreement between you and Trusted Shops applies.

Use of Facebook plugins

So-called social plugins ("plugins") of the social network Facebook are used on our website, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plugins are marked with a Facebook logo or the addition "Social Plug-in from Facebook" or "Facebook Social Plugin".

When you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has called up the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted by your browser directly to a Facebook server in the USA and stored there.

If you are logged in to Facebook, Facebook can directly assign the visit to our website to your Facebook profile. If you interact with the plugins, for example by clicking the "Like" button or making a comment, this information is also transmitted directly to a Facebook server and stored there. The information will also be published on your Facebook profile and displayed to your Facebook friends.

For the purpose and scope of the data collection and the further processing and use of the data by Facebook as well as your rights and setting options for the protection of your privacy, please refer to the Facebook data protection information:

http://www.facebook.com/policy.php

If you do not want Facebook to directly assign the data collected via our website to your Facebook profile, you must log out of Facebook before visiting our website.

Right of information and contact possibility

You have the right to free information about your personal data stored by us as well as the right to correction, blocking or deletion of this data. If you have any questions about the collection, processing or use of your personal data, about information, correction, blocking or deletion of data as well as revocation of any consents granted or objection to a specific use of data, please contact:

Georg Fischer GmbH
Datenschutzbeauftragter
Heideweg 28
87727 Babenhausen
service@fischer-wolle.de

Right to restriction of processing

According to art. 18 GDPR you have the right to request restriction of processing of your personal data, insofar as

  • the accuracy of the data is contested by you;
  • the processing is unlawful, but you refuse their erasure;
  • we no longer need the data, but you need it to establish, exercise or defend legal claims, or
  • you have lodged an objection to the processing in accordance with art. 21 GDPR;

Right to lodge a complaint with a supervisory authority

According to art. 77 GDPR, you have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority at your habitual place of residence or workplace or at our company headquarters.

 

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