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Right of revocation

You have the right to cancel this contract within 6 months (wool) or 30 days (finished products) without giving reasons. The revocation period is 6 months or 30 days from the day on which you or a third party named by you, who is not the carrier, took or has taken possession of the last goods. In order to exercise your right of withdrawal, you must inform us (Georg Fischer GmbH, Heideweg 28, 87727, Babenhausen, Germany, service@fischer-wolle.de, +49 8333 308 10, +49 8333 308 18) by means of a clear statement (e.g. a letter, fax or e-mail sent by post) of your decision to withdraw from this contract. You may use the attached model revocation form for this purpose, but this is not mandatory. In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery from the cheapest standard delivery offered by us), immediately and at the latest within fourteen days of the day on which we receive notification of your revocation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day you inform us of the cancellation of this contract. This period is deemed to have been observed if you send the goods before the expiry of the fourteen-day period. We shall bear the direct costs of returning the goods. You shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for the purpose of checking their condition, properties and functionality.

- contracts for the supply of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.

- Contracts for the supply of newspapers, periodicals or magazines other than subscription contracts.

This information on the subject of revocation corresponds to the point "Revocation instruction & Revocation form" of our AGB.

You can download the sample revocation form together with the revocation instruction here: PDF (revocation instruction & revocation form). You will need the free Adobe Acrobat Reader

 

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ENV: PROD