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Your benefits with Fischer Wolle

Discounts already from an order value of 100 €

  • from 100 € order value you get 3% discount
  • from 150 € order value you get 5% discount
  • from 400 € order value you get 10% discount

So it is worthwhile to order for friends and acquaintances.

Collect & save with our bonus points

  • For each online order (user account required) you will receive bonus points, which you can redeem at a later online purchase, so you save money with each purchase. You can find out more here: bonuspoints

Fast delivery

  • Orders until 12.00 noon leave our house on the same day and will be with you after 1 - 2 working days (valid within Germany). For delivery addresses outside of Germany, the delivery time may take 1 - 3 working days longer under certain circumstances.
    Current delivery times can always be found out during the ordering process.

Up to 6 months right of revocation

  • With us you have an extended right of revocation of 6 months (finished products 30 days). You can finish your handwork in peace and quiet and return any remaining balls of yarn to us. (To find out how to return the goods correctly, please refer to our GTC under the item "Right of revocation".

Free return

  • With us you order completely without risk. Within our extended revocation period you send your order back free of charge. You will receive a free DHL return label to print out from our customer service department at n.rommel@fischer-wolle.de

Personal customer service

  • Please do not hesitate to contact us, we'll be happy to help you. Our qualified employees are looking forward your request: service@fischer-wolle.de

No minimum order value

  •  With us there is no minimum order value, we also deliver smallest quantities.

Certified shop

  • "EHI" and "Trusted Shops" and had our online shop certified. The certification contains over 100 test criteria, which are strictly checked. Tests that take place again and again guarantee consistent security and create trust.

Delivery on the desired date

  • We deliver at any desired date. Just tell us the desired delivery date when you place your order.

Long availability of goods

  • Thanks to our special stock-keeping we are able to deliver many articles often for months. Also lot requests are often still possible after months. Just tell us the name of the desired lot.

 

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